![]() You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement. If the address on your government-issued photo ID doesn’t match the address on the package label, make sure to bring an alternative ID with a matching address. No 97 Sanlin Rd Pudong New Area Pudong District Shanghai 200124 China Mainland. ![]() Give them to the team member and sign for your package. With just a few clicks, you can schedule a FedEx courier to pick up your international shipments at your door. On the back of your door tag, you may also have the option to fill out a form and leave it with your signature, authorizing a next-business-day redelivery.īring the door tag or tracking number and a government-issued photo ID to your pickup location. If you need more help, call 1.800.GoFedEx 1.800.463.3339 and say “track my package,” then follow the prompts. By texting “follow” and your door tag number to 48773 (ex: follow DT999999999999).You will get specific information about your missed shipment and your available delivery options. Through the app by downloading the FedEx ® Mobile app and scanning the barcode on your door tag.A label you can print off yourself, which includes return information prefilled by the sender. The return label could be: A printed label inside the original shipment. Attach the return label to your shipment, making sure the barcode is clearly visible. To learn where your package is being held, you’ll need to track your package.įirst, you’ll need to find where your package is being held. Securely seal the package and remove any old tags or labels.You’ll need to bring your tracking number, government-issued photo ID, and your door tag number.FedEx will hold your package for up to 7 days for both FedEx Ground ® service and FedEx Express ® service before it’s returned to the shipper.If the address on your ID doesn’t match the address on the package label, you’ll also need to bring an alternative form of ID.If your name doesn’t match the name on the package label, you’ll need the tracking number.Your notification type will depend on whether your phone number was added to the shipping label and/or if you’re using the FedEx Delivery Manager ® app. You’ll receive a text, automated phone call, or email. When your package is delivered to the FedEx location, you’ll be notified that the package is ready for pickup. Login Drop-off point Drop off a shipment that is pre-labelled at the following locations. Continue to form FedEx Account If you have a FedEx account, you can use our application 'Schedule a Pickup' when logged in. I requested my package to be held for pickup at a FedEx location. Complete the form below to arrange a pickup for your FedEx shipment.
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